New Bug Template

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Below is the suggested template to use in the Description field for every bug submitted. The minimum information needed for each bug report is:

  1. Build Version # Found
  2. OS(s) Found
  3. Addon Build # Found (if applicable)
  4. Device Model Found (if applicable)
  5. Steps to Reproduce (STR:)
  6. Actual vs Expected Results 

ADDITIONAL INFORMATION as outlined in this template is helpful.
 

THE TEMPLATE
*NOTE: Cut/paste of this template into a Bugzilla description field is strongly suggested for all new bugs)


BUILD: <Example: Version: Songbird 1.0.0rc1, Build 821>
OS: <Example:  Win XP SP3 OR Mac i686 10.5.6 OR Linux Unbuntu 8.0.4 32 bit. PLEASE Indicate ALL OSs where you tried to repro the bug.>
ADDONS: <Example: MTP Device Support 1.0.12.815, SHOUTcast 0.4.4>
DEVICE: <Example: iPod Nano 3rd Gen, iPod 5th Gen Click Wheel, Sansa View>

<Enter a brief description of the problem here>

STEPS TO REPRODUCE:

  1. <List EXACT steps.  No detail is too much information.>
  2. ?? 
     

ACTUAL RESULTS

  • <Indicate in detail what actually occurred?>

EXPECTED RESULTS

  • <What did you expect should have happened?  The Expected user experience?>

ADDITIONAL INFORMATION

  • Does this bug occur on all/other OSs?
  • Is there a workaround for this bug/issue?
  • Is the bug/issue reproducible Always, Intermittent or Seen Once?
  • Did you see this happen on the last test pass of this test case?
  • Anything else that you think might be important or useful.
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BUILD: Songbird 1.0.0, Build 860 (20081124135419)
OS: Win XP
ADDONS: -
DEVICE: Asus EEE-PC 901, with "music" on a NAS-Device wich is accessed via WLAN.

STR:

1. <List EXACT steps. No detail is too much information.>
2. ??

ACTUAL RESULTS

The playback of all titles sometimes hangs for about 1/4-1/2 second (this time is somehow skipped) so that in an e.g. audio-book you cant hear the complete text.

EXPECTED RESULTS
Continuos playback without hanging!

ADDITIONAL INFORMATION

* Does this bug occur on all/other OSs?
On my "normal PC" (Same NAS attached via "wired LAN") everythig seems OK
* Is there a workaround for this bug/issue?
No.
* Anything else that you think might be important or useful.
Other MP3-Players on my EEE-PC dont have this problem with the same WLAN-NAS-Music
Posted 09:11, 5 Jan 2009
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